The First 4 Hours
A Practitioner’s Field Guide: the complete three-volume set
Each volume stands alone, with its own index. Read in order — Learn, Run, Operate — or take the one you need.
What you do in the four hours after the phone rings decides how the incident ends. The three volumes cover the universal first-four-hours playbook, that playbook run at four organisational maturity levels, and the templates and decision trees for the live moment.
Companion to the First 4 Hours toolkit — the assessment and ready-to-use templates that put this book to work.
From the blog: The first hour of an incident · Your first tabletop exercise — essay-length previews of the same ground this set covers, free.
The Four Hours
Volume 1 of the three-volume First 4 Hours set: the universal incident response playbook for the four hours after the phone rings.
The Four Organisations, and After
Volume 2 of the three-volume First 4 Hours set: the incident response playbook run at four organisational maturity levels.
The Operator's Workbook
Volume 3 of the three-volume First 4 Hours set: the Operator's Workbook.
The set at a glance
Swipe sideways to see the full table →
| Volume | Pages | Depth | ISBN | Price |
|---|---|---|---|---|
| Volume 1 | 330 | 15 chapters | TBD | TBD |
| Volume 2 | 328 | 12 chapters | TBD | TBD |
| Volume 3 (Workbook) | 334 | 7 chapters | TBD | TBD |
Where to buy
The First 4 Hours will be available in paperback, hardcover, and ebook through print-on-demand retailers, each volume sold separately. The links activate the moment the titles list; until then, email us and we’ll tell you at launch.
Cover art, pricing, and availability are not yet final and will be updated when these titles are listed for sale. Books are sold through print-on-demand retailers (KDP, IngramSpark, Amazon, and independent bookstores) — not through the Sylvan Assurance toolkit store.